Below are some of our Frequently Asked Questions.

Who do I contact if I need help with FirstMap?

If you have questions or need assistance with FirstMap, please contact the FirstMap team at:

How do I connect to FirstMap ...?

The simplest way to use FirstMap is to add map services to your project. To connect to the map and feature services in ArcMap:

      From ArcMap or ArcCatalog, select 'Add ArcGIS Server'.
      Select 'Use GIS services'
      Enter the URL for the feature service to use. (see below for details on connecting)

How can I receive updates on data and news about FirstMap?

There are a number of ways to get news about FirstMap. You can like us on Facebook, follow us on Twitter or subscribe to the FirstMap Communication list through the State of Delaware Notification Service.

How do I sign up to be part of Delaware's ArcGIS Online organization?

Please contact the FirstMap team at:

How often is the data updated in FirstMap?

This depends on the authoritative data owner. Some data such as Land Use and Land Cover are only updated every 5 years, while other data such as the PLUS Project data is updated monthly. Information regarding the update schedule for each data set should be provided through the metadata for the layer.

How do I load data from FirstMap?

The following document contains instructions for adding county parcels to a Web Map and ArcGIS Desktop from FirstMap. click here.

Where can I find information on changes and events related to FirstMap?

The FirstMap calendar contains events related to FirstMap and changes that may affect public use.

end page